Privacy Policy
Privacy Policy Naypp
1. Introduction
This Privacy Policy explains how Naypp SRL (“we,” “us,” “our”) collects, uses, stores, and protects your personal data, and describes your rights regarding that data in compliance with applicable laws, including GDPR (EU), CCPA (California), and Moldovan data protection legislation.
By creating an account or using Naypp, you agree to this Policy, which forms part of the Terms of Use and is closely linked to our Community Guidelines.
2. Data Collection
We may collect the following types of data:
- Personal Information: name, contact details, date of birth.
- Phone number and OTP logs: used exclusively for account verification, login, and recovery. OTP codes are transactional only and never used for marketing.
- Location Data: approximate and, where you consent, precise location to provide local content, compatriot discovery, and official embassy or emergency notifications.
- Usage Information: interactions, posts, likes, subscriptions, in-app activity, device data, IP address.
- Cookies and Similar Technologies: for analytics, personalization, and ads relevance.
Optional Data: if you subscribe to premium features or travel-related services, we may collect limited billing details via our payment partners.
3. Purposes of Data Use
We process your data to:
- Provide and personalize the Naypp Service (feeds, recommendations, compatriot search).
- Enable embassy and government notifications in emergencies or when you opt in.
- Improve the safety of the Service, detect and prevent abuse or fraud.
- Send transactional communications (verification codes, account updates, security alerts).
- Deliver relevant content, offers, and ads, based on your interests and, where enabled, location signals.
- Conduct research and analytics to improve the user experience and measure diaspora engagement.
4. Data Sharing with Third Parties
We may share your personal data only in limited cases:
- Service providers and partners assisting us with hosting, analytics, customer support, or payment processing.
- Government authorities and diplomatic missions if required by law, or if you explicitly consent to receive official notifications.
- For security: when necessary to protect the rights, property, or safety of Naypp, our users, or the public.
!!! We never sell your personal data.
!!! No mobile numbers or OTP data are shared with third parties for marketing or promotional purposes.
5. Data Storage and Protection
We implement strong security measures to safeguard your personal data, including:
- Encryption of data in transit and at rest.
- Regular security audits and system updates.
- Restricted access to personal data for authorized staff only.
- International transfer safeguards (e.g., Standard Contractual Clauses) when data is processed outside your region.
We store your data as long as your account is active and, if deleted, only as necessary for legal or security obligations (see Terms of Use).
6. User Rights
Depending on your jurisdiction, you have the right to:
- Request a copy of your personal data.
- Correct inaccurate or outdated information.
- Delete your data (“right to be forgotten”).
- Restrict or object to processing, including for marketing.
- Withdraw consent for location services or ads personalization at any time.
- Request data portability to another service provider.
- File a complaint with your national data protection authority.
To exercise these rights, contact us at support@naypp.com
7. Cookies Policy
Naypp uses cookies and similar technologies to improve functionality and analyze usage.
- Essential cookies: required for login and security.
- Analytics cookies: to understand app usage and optimize features.
- Advertising cookies: to make ads more relevant.
You can manage your cookie preferences in your browser or app settings.
8. Updates to the Privacy Policy
We may update this Policy to reflect changes in the Service or applicable law. Users will be notified via the app or email before significant changes take effect.
9. Contact Information
For any inquiries related to this Privacy Policy or data protection, you may contact us at:
support@naypp.com
Naypp SRL, Chișinău, Republic of Moldova
Effective date: September 9, 2025